The model doesn't know your data
A general-purpose model has never seen your policies, your product catalog, or your support history — so it guesses, and guesses read as confident lies.
Ship AI Features
Index your documents, policies, and knowledge base once — every intent call retrieves the right context automatically. No vector-store plumbing, no prompt-window juggling.
Where teams get stuck
Production problems appear when prompts, provider logic, policy checks, and debugging are split across application services with no shared owner.
A general-purpose model has never seen your policies, your product catalog, or your support history — so it guesses, and guesses read as confident lies.
Splitting documents at fixed character counts cuts sentences in half and buries the right answer in noise — the model gets the wrong passage, every time.
Standing up embeddings, an index, a re-ranker, and a memory layer is weeks of infrastructure before you've answered a single real question.
Production pattern
LiyaEngine keeps the capability surface simple while the infrastructure behind it remains governed and observable.
Create a tenant-owned domain and define the intent contract your product needs.
Link knowledge, tools, model configuration, and policies without changing the application interface.
Run representative requests, review structured output, and inspect the full execution path.
Use traces, evaluations, usage, and cost context to improve the capability after launch.
How LiyaEngine helps
Retrieval runs automatically inside the engine on every intent call — you never invoke it directly. Documents are chunked at natural content boundaries, indexed, and retrieved with hybrid dense + keyword search.
A cross-encoder re-ranks the top candidates before they reach the model, and multi-tier memory keeps session context alive across turns — all without you managing a vector store.
See the technical specTechnical foundation
Semantic chunking, hybrid search, cross-encoder re-ranking, and bring-your-own vector store on Enterprise.
Create your workspace, define a domain, and build the first intent around the outcome your team owns.